NoDelay Support
User Support
我不要拖延用户支持
用户支持
Thank you for using NoDelay. This page provides support information for users of the app.
Contact Support
If you have any questions, feedback, bug reports, or support requests, please contact us by email:
When Contacting Support
To help us understand and resolve your issue faster, you may include the following information:
- Your iPhone model; include your Apple Watch model if relevant
- Your iOS version and, if relevant, your watchOS version
- The app version
- A brief description of the issue
- Steps to reproduce the problem, if applicable
If you attach a screenshot, hide unrelated personal information first. Information you send is used to handle your support request, as described in the Privacy Policy.
Privacy Policy
You can view our Privacy Policy here: Privacy Policy
Common Questions
How do I start a task?
Add a task in the task list, select it for the home screen, then tap the start button. The timer counts down from three minutes and counts upward afterward so you can keep going.
Where are my action records?
Open “Action record” to see starts, completed tasks, and active days. These records are stored on your iPhone. The App currently does not sync them to other devices, and the developer cannot restore deleted local records.
How do I change the encouraging phrases in the widget?
Open the encouraging-phrase page in the App and select the phrases you want to display. The App and widget share this selection on the same iPhone. iOS controls when widgets refresh, so changes may not appear immediately.
Membership and Purchases
- Restore purchases: Use the Apple Account that made the purchase, connect to the internet, and choose Restore Purchases on the membership page.
- Manage or cancel a subscription: Open iPhone Settings, tap your name, then Subscriptions. See Apple’s subscription guide. Deleting the App does not cancel a subscription.
- Request a refund: Follow Apple’s refund instructions. Apple handles the request and determines eligibility.
When reporting a purchase issue, describe the plan and what the App displays. Do not send your password, verification codes, or full payment details.
感谢您使用 我不要拖延。本页面用于提供 App 的用户支持信息。
联系支持
如果您有任何问题、反馈、错误报告或支持请求，请通过以下邮箱联系我们：
反馈问题时建议提供的信息
为了更快定位和解决问题，建议您在邮件中提供以下信息：
- iPhone 设备型号；如问题涉及 Apple Watch，请一并提供手表型号
- iOS 系统版本；如涉及 Apple Watch，请一并提供 watchOS 版本
- App 版本号
- 问题的简要描述
- 如果可以，请提供问题复现步骤
如果附上截图，请先遮盖无关的个人信息。您提供的信息仅用于处理支持请求，具体见隐私政策。
隐私政策
您可以在这里查看我们的隐私政策： 隐私政策
常见问题
如何开始一个任务？
在“我的任务”中添加任务，选择要在首页显示的任务，再点击“先做 3 分钟”。倒计时结束后会继续正向计时，方便您接着做下去。
在哪里查看行动记录？
打开“行动记录”，即可查看开始次数、完成任务和行动天数。这些记录保存在您的 iPhone 上，目前不会同步到其他设备；开发者无法恢复已删除的本地记录。
如何更换小组件中的鼓励语句？
在应用的鼓励语句页面选择您希望展示的内容，应用与同一部 iPhone 上的小组件会共用这份选择。小组件的刷新时间由 iOS 调度，变更可能不会立即显示。
会员与购买
- 恢复购买：使用购买时的 Apple 账户，连接网络后，在会员页面选择“恢复购买”。
- 管理或取消订阅：打开 iPhone“设置”，点击您的姓名，再进入“订阅”。详情参阅 Apple 的订阅管理说明。删除应用不会取消订阅。
- 申请退款：请按 Apple 的退款说明操作，由 Apple 处理申请并判断是否符合退款条件。
反馈购买问题时，请说明购买的方案和应用显示的情况。请勿发送账户密码、验证码或完整付款信息。